Artificial intelligence can make a scam sound polished, personal, and frighteningly believable. A familiar voice, a convincing video, or perfect grammar is no longer proof that a message is genuine. The safest response is to slow down and verify through a separate channel.
If a message demands money or secrecy
- Stop. Do not pay or click.
- Call the person or organization using a number you already trust.
- Tell a family member or trusted person what happened.
- Never provide a password, PIN, verification code, or gift-card number.
- Report suspected fraud to the appropriate authority.
Why AI scams feel different
Older scam emails often contained obvious spelling errors or strange wording. AI can now produce professional-looking messages in seconds. Criminals can also use publicly available photographs, personal details, and short audio clips to imitate someone you know.
The FBI’s 2025 Internet Crime Complaint Center report recorded 22,364 complaints involving AI-related information and nearly $893 million in reported losses. Those figures cover many fraud types, not only schemes targeting older adults, but they show that AI-enabled fraud is no longer rare or theoretical.
Six common warning signs
1. Sudden urgency
The caller says someone has been arrested, injured, kidnapped, locked out, or placed in immediate danger. The goal is to prevent you from pausing long enough to verify the story.
2. A demand for secrecy
You may be told not to contact another relative, your bank, the police, or a company’s normal customer-service department. Legitimate emergencies do not require you to hide the situation from everyone you trust.
3. An unusual payment method
Gift cards, cryptocurrency, wire transfers, cash couriers, and payment-app transfers are common warning signs. Government agencies and legitimate businesses do not demand gift-card numbers as payment.
4. A request for a verification code
A one-time code is a key to your account. Anyone who asks you to read it aloud or send it by text may be trying to take over that account.
5. A slightly wrong address or link
Scammers alter letters, punctuation, and domain names to create convincing copies. Do not use the phone number or link in the suspicious message. Open the company’s official app or type its known address yourself.
6. Pressure to install software or allow remote access
A fake support representative may claim your computer, bank account, or shopping account has a serious problem. Do not install software or give a stranger remote control of your device.
The family verification plan
Create the plan before an emergency call happens:
- Choose a family verification word or question that is not posted online.
- Write down trusted phone numbers outside your phone.
- Agree that financial emergencies will be verified with a second person.
- Give everyone permission to hang up and call back.
A secret word is not perfect, but it introduces a pause and a second test. Do not use a pet name, birthday, school, or other answer visible on social media.
What to say during a suspicious call
I do not make payments or share information during incoming calls. I will contact the person or organization directly using a number I already have.
You do not owe the caller an explanation. Hang up, block the number, and verify independently.
If you already responded
- Contact your bank, credit-card company, payment service, or gift-card issuer immediately.
- Change any exposed password and turn on two-factor authentication.
- Contact the real company through its official website or app.
- Report fraud at ReportFraud.ftc.gov.
- For internet-enabled crime, you can also report to the FBI at IC3.gov.
Frequently asked questions
Can I trust a video call?
Not by itself. AI-generated or manipulated video can be used to support fraud. Verify the request through a separate number or channel.
Can caller ID prove who called?
No. Caller ID information can be spoofed. Use a number you already know rather than calling back from the suspicious message.
Sources and further reading
- Federal Trade Commission: AI and family emergency schemes
- Federal Trade Commission: Fake emergency scams
- FBI: Cryptocurrency and AI scams
- FBI: Spoofing and phishing
Sources checked July 26, 2026. General scam-prevention education; not legal or financial advice.